Reklamownik Marcowy

Convergent Billing

Advanced solutions for Telecom

2010-08-04 12:04:33
boot
Customer Care – a CRM tool that supports processes necessary in everyday customer management: customer management, order management and trouble ticketing; regardless of whether the actual CC user interface is used in the call center, front office or back office. The service can also be delivered with the following additional modules: Top-Up and Voucher Management that can be configured to deliver various methods of recharging and payments. It generates and validates PIN codes that can, after some integration, be used by customers via IVR, scratch cards, web pages, ATM, etc. Self ...